Privacy Policy
Last Updated: May 5, 2025
Screenz AI ("Company", "we", "us", or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using our services, you agree to the practices described in this policy. Please read it carefully.
1. Information We Collect
1.1 Candidate Data (Interviewees)
- Name
- Email address
- Audio recordings of interviews
- Interview transcripts
- Assessment scores
We do not collect candidate phone numbers, resumes/CVs, job applied for, or interviewer feedback.
1.2 Customer / Recruiter Data
- Name
- Email address
- Phone number
- Billing and payment information
- Usage logs (activity logs, preferences, interactions)
1.3 Technical Data
- IP address
- Browser type
- Device and operating system
- Cookies (for essential functionality only)
2. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:
- Contractual necessity: To provide services you requested
- Legal obligation: To comply with applicable law
- Legitimate interests: To improve services, ensure security, and communicate important information
- Consent: Where you have explicitly provided consent (e.g., marketing)
3. How We Use Your Information
- Service delivery: To provide, operate, and maintain our services
- Communication: To send service updates, reminders, and notifications
- Customer support: To respond to inquiries and support requests
- Service improvement: To analyze and enhance our platform
- Payment processing: To manage billing and payments
- Legal compliance: To enforce agreements and meet legal obligations
4. AI Model Training
We do not:
- Use customer or candidate data to train AI models
- Sell or share data for model training by third parties
5. Sub-Processors and Vendors
We use carefully selected third-party service providers. All vendors meet industry-standard security requirements (including SOC 2 Type II compliance).
| Vendor |
Purpose |
| Resend |
Email delivery |
| Eleven Labs |
Conversational AI |
| Neon |
Database management |
| Vercel |
Hosting |
| GSuite (Google Workspace) |
Productivity & communication |
| Stripe |
Payment processing |
6. Data Retention
- Candidate Data: Retained until deleted by the customer. After account inactivity, retained for 90 days.
- Customer/Recruiter Data: Retained until account deletion, or after 90 days of inactivity (unless retention is required by law).
7. Security Measures
- Encryption in transit (TLS 1.2+)
- Encryption at rest (AES-256)
- Role-based access control (RBAC) — Admin-only access
- Encrypted backups retained for 30 days
- Access logging and audit trails
While we strive to protect your data, no method of transmission or storage is completely secure.
8. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S. and other countries.
For EEA/UK residents, we ensure appropriate safeguards such as:
- Transfers based on adequacy decisions
- Standard Contractual Clauses (SCCs) approved by the European Commission
9. Your Data Protection Rights
If you are an EEA, UK, or Swiss resident, you have the following rights under applicable data protection laws:
- Right of access: Request a copy of your personal data
- Right to rectification: Request corrections to inaccurate data
- Right to erasure: Request deletion of your data
- Right to restrict processing: Request restriction under certain circumstances
- Right to data portability: Receive your data in a structured format
- Right to object: Object to processing based on legitimate interests
- Right to lodge a complaint: With your local Data Protection Authority (DPA)
To exercise these rights, contact us at info@screenz.ai
10. Sharing Your Information
We share your data only when necessary:
- Service providers: As listed in Section 5
- Legal compliance: In response to lawful requests (e.g., courts, government)
- Business transfers: In the event of a merger, acquisition, or asset sale
We do not sell your personal data to third parties.
11. Cookies and Tracking Technologies
We use essential cookies strictly for site functionality (e.g., login session management).
We do not currently use cookies for analytics or marketing.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Material changes may also be communicated by email or in-app notices.
13. Contact Us
For any questions, requests, or concerns about this Privacy Policy or our data practices, contact:
14. Cookies
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Screenz AI
Email: info@screenz.ai
If you are located in the EEA or UK, you have the right to lodge a complaint with your local Data Protection Authority (DPA).
